因周末服务器升级过程中出现故障，导致大量视频处理任务堆积。我们已于今日凌晨完成修复，并对系统进行了全面测试和检查，目前运行一切正常。

给您带来的影响深感抱歉，感谢理解与支持。

Due to a server upgrade over the weekend, an unexpected issue occurred, causing a backlog of video processing tasks. The problem was fully resolved early this morning, and after thorough testing and verification, all systems are now functioning normally.

We sincerely apologize for any inconvenience caused and appreciate your understanding and support.

1、用户后台增加了比分牌和打点功能，可登录BallRec Hub后台:hub.ballrec.com，点击视频，点击编辑按钮，视频详情设置比分牌详情。通过打点可自动生成视频片段（射门和进球）
2、跟踪模型优化升级2.0版本，减少了跟踪丢失球的情况，大家可以测试反馈。
3、增加了重跑视频申请，如发现视频跟踪不到球，或其他问题需要重跑，可以自助提交申请，我们会为您重跑视频达到最佳效果。
4、启用全新后台BallRec Hub 球录中心：hub.ballrec.com
5、APP现已支持IOS、Android、 Google play、Web App等平台下载。
6、APP加入了在线视频预览和Clips功能、优化了上传机制、增加了自动更新功能。
7、APP优化了相机连接机制。
8、注册时可选择中国区域、美国或新加坡地区，针对您所属区域选择合适的区域可以大大加快视频处理和上传的速度。注册后也可在APP设置-区域选择-修改区域。
9、请及时更新相机至1.0.39版本，该版本解决了部分相机录制时音画不同步问题。


1、New scoreboard and tagging features have been added to the user dashboard.
Log in to the BallRec Hub at hub.ballrec.com, open your video, and click the Edit button to set up scoreboard details in the video settings.
You can also create automatic video clips (for shots and goals) using the tagging feature.

2、The tracking model has been upgraded to version 2.0, significantly reducing cases where the ball is lost during tracking. You are welcome to test and provide feedback.

3、A video re-run request feature has been added.
If the tracking fails to detect the ball or other issues occur, you can submit a re-run request yourself, and we will reprocess the video to achieve the best result.

3、The new BallRec Hub (球录中心) is now live at hub.ballrec.com.

4、The BallRec App now supports iOS, Android, Google Play, and Web App platforms.

5、The App now includes online video preview and Clips, an optimized upload mechanism, and automatic update functionality.

6、The App has also improved the camera connection mechanism.

7、During registration, you can now choose between China, the United States, or Singapore regions.
Selecting the region closest to you can greatly improve video processing and upload speed.
You can also change this setting later under App Settings → Region Selection → Change Region.

8、Please update your camera firmware to version 1.0.39, which fixes an issue where audio and video could become unsynchronized during recording.